A troubleshooting guide to help you resolve common issues with Bose cube speakers, including no sound, static, or humming.


When it comes to producing the most natural sound for your home theater, Bose technology exceeds expectations. The company has a reputation for delivering the highest performance in audio peripherals. If you own a Bose Acoustimass system, you likely have at least five sets of speakers, along with the main subwoofer. You are excited—you have your DVD, cables, and Bose speakers ready. However, you notice your speakers aren't working: either no sound is coming from the cube speakers, or you hear static or a humming sound. What should you do?

Here are some suggestions you can try to fix them:

  • Make sure they are connected correctly. One reason your cube speakers might not work is that they are not connected to the correct audio jacks. The right speakers should be connected to the input jacks labeled “R,” and the left speakers should be connected to the input jacks labeled “L.” Audio jacks are usually color-coded as well; make sure you match and connect the correct colors. Sometimes, if the connectors aren't plugged in completely, no sound will come out, or the sound quality will be affected. Check the connectors to ensure they are plugged in properly.
  • Check the speakers using the balance control. Connect the left and right speakers to their respective audio inputs. After checking that they are plugged in correctly, go to your stereo and locate the “balance” control. Insert an audio CD or DVD and let it play. Don't worry if the output sounds low in quality; you are simply checking which speakers are malfunctioning. Turn the sound balance fully to the right and listen. If the speaker sounds full, it has no problems. Turn the balance fully to the left and listen again. If the sound quality is poor or there is no sound at all, check the connectors again. If this is unsuccessful, it would be wise to have the unit repaired.
  • Test the speakers with another audio device. If your cube speakers produce no sound at all, disconnect them from the amplifier. Find another audio device to test the speakers with, such as a stereo or an iPod, and connect the cube speakers to it. If sound plays normally, the speakers are not the problem; the issue may lie with your amplifier or your previous audio device.
  • Check for humming. If your cube speakers produce a humming sound even when the volume is turned down, it means the speakers are not properly grounded or there is an insufficient power supply to the device. Consult your manual for instructions on properly grounding your device.
  • Take them to an accredited repair shop. If all else fails, disconnect the cube speakers and bring them to an authorized Bose repair shop. Be sure to bring the user manual and your warranty card (if they are still under warranty).

Once you get your cube speakers working perfectly, you are guaranteed crystal-clear audio. There is nothing more enjoyable than watching a movie with a great surround sound system.








How to Fix a Bose Cube Speaker


A troubleshooting guide to help you resolve common issues with Bose cube speakers, including no sound, static, or humming.


When it comes to producing the most natural sound for your home theater, Bose technology exceeds expectations. The company has a reputation for delivering the highest performance in audio peripherals. If you own a Bose Acoustimass system, you likely have at least five sets of speakers, along with the main subwoofer. You are excited—you have your DVD, cables, and Bose speakers ready. However, you notice your speakers aren't working: either no sound is coming from the cube speakers, or you hear static or a humming sound. What should you do?

Here are some suggestions you can try to fix them:

  • Make sure they are connected correctly. One reason your cube speakers might not work is that they are not connected to the correct audio jacks. The right speakers should be connected to the input jacks labeled “R,” and the left speakers should be connected to the input jacks labeled “L.” Audio jacks are usually color-coded as well; make sure you match and connect the correct colors. Sometimes, if the connectors aren't plugged in completely, no sound will come out, or the sound quality will be affected. Check the connectors to ensure they are plugged in properly.
  • Check the speakers using the balance control. Connect the left and right speakers to their respective audio inputs. After checking that they are plugged in correctly, go to your stereo and locate the “balance” control. Insert an audio CD or DVD and let it play. Don't worry if the output sounds low in quality; you are simply checking which speakers are malfunctioning. Turn the sound balance fully to the right and listen. If the speaker sounds full, it has no problems. Turn the balance fully to the left and listen again. If the sound quality is poor or there is no sound at all, check the connectors again. If this is unsuccessful, it would be wise to have the unit repaired.
  • Test the speakers with another audio device. If your cube speakers produce no sound at all, disconnect them from the amplifier. Find another audio device to test the speakers with, such as a stereo or an iPod, and connect the cube speakers to it. If sound plays normally, the speakers are not the problem; the issue may lie with your amplifier or your previous audio device.
  • Check for humming. If your cube speakers produce a humming sound even when the volume is turned down, it means the speakers are not properly grounded or there is an insufficient power supply to the device. Consult your manual for instructions on properly grounding your device.
  • Take them to an accredited repair shop. If all else fails, disconnect the cube speakers and bring them to an authorized Bose repair shop. Be sure to bring the user manual and your warranty card (if they are still under warranty).

Once you get your cube speakers working perfectly, you are guaranteed crystal-clear audio. There is nothing more enjoyable than watching a movie with a great surround sound system.

How to Fix a Bose Cube Speaker

A troubleshooting guide to help you resolve common issues with Bose cube speakers, including no sound, static, or humming.
How to Fix a Bose Cube Speaker
How to Fix a Bose Cube Speaker
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